The Influence of Artificial Intelligence on Business Functions: An Exploratory Study

Abstract

This research aims to explore the effects of the AI in business. It uses the quantative and qualitative tools to identify the effects of AI on business functions like Better recruitment efficiency, Reduced workload, Improved decision-making, Enhanced employee experience and on the other hand the research also explores the effect of Artificial Intelligence on Job displacement, bias in algorithms, privacy concerns, increased dependency on technology. The first hand data was collected using a survey which was sent to 140 employees out of which 118 employees who are working in different organizations in the HR and administrative departments responded back. The researcher has used quantative tools such as ANOVA, regression analysis, Exploratory Factor Analysis, regression coefficient Tables for the data analysis.