Balancing Innovation and Dignity: The Ethical Implications of Artificial Intelligence (AI) in the Contemporary Workplace

Abstract

This qualitative study examined the impact of Artificial Intelligence (AI) on human dignity in modern workplaces through the lens of Catholic Social Teaching principles, including the common good, subsidiarity, solidarity, human rights, and social justice. Using semi-structured interviews with 22 participants from various sectors—including healthcare, education, and technology- this research used thematic analysis to explore AI's dual role as both an enabler of meaningful work and a potential threat to worker autonomy. Results showed that while AI can increase productivity by reducing mundane tasks, concerns remain about workplace surveillance, algorithmic decision-making, and the loss of personal agency. Participants called for a governance approach that emphasizes ethical considerations and worker involvement, highlighting the importance of integrating human dignity into AI deployment strategies. This study contributes to the ongoing discussion on responsible AI governance by offering insights into the ethical framework needed to create inclusive workplaces that respect human dignity and support the common good. Ultimately, the findings underscore the urgent need for organizations to implement dignity-centered governance models that ensure accountability, transparency, and meaningful worker participation amid rapidly advancing technologies.